• Fraud Detection: Identify Risky User Behavior Before It Costs Your Business

    Fraud Detection: Identify Risky User Behavior Before It Costs Your Business

    I want to share some common fraud behaviors I’ve encountered in my work. I’m on the operations side, where my main responsibility is monitoring the platform and user activity. Day-to-day, my job is to observe what users are doing, identifying whether their behavior is normal or suspicious, and spotting early signs of fraud. Many applications…

  • How to Use Push Notifications to Increase App Retention (Without Losing Users)

    How to Use Push Notifications to Increase App Retention (Without Losing Users)

    In-app push notifications are an important part of any application. Why? Because they remind users that your app exists on their device. Beyond reminders, push notifications can promote features, highlight content, and drive engagement, all of which help improve user retention. Think of push notifications as an internal communication tool. It’s a way to have…

  • Why X Treats iOS Users Like Royalty — and Android Like Beta

    Why X Treats iOS Users Like Royalty — and Android Like Beta

    Why do iOS users get royal treatment on X compared to Android users? Some features are only available on the iOS version, such as: According to X, this happens because there were many bugs found during beta testing on Android. Honestly, I get it. I know how challenging it is to be part of a…

  • A UX Observation from Tandem’s Party Feature

    A UX Observation from Tandem’s Party Feature

    A little flashback. I discovered the Tandem app during the COVID era, when staying at home for long periods started to feel frustrating. I wanted to do something productive, or at least something new, and that’s when I found Tandem. Tandem lets you learn a language by talking directly with native speakers. You can chat,…

  • ADPList: Free Mentorship from Top Mentors Around the World

    ADPList: Free Mentorship from Top Mentors Around the World

    I believe the happiest people are those who willingly spend their time sharing knowledge with others. Being generous isn’t only about money; there are many ways to help people. One of the most meaningful ways is sharing what you know and what you’re good at. I found ADPList around three years ago. Honestly, I don’t…

  • Single App Everywhere? Shopee Says No

    Single App Everywhere? Shopee Says No

    Grab and Lazada provide seamless regional access via a single app, enhancing user experience for travelers. Conversely, Shopee opts for separate apps in each region to allow deep localization. While this strategy permits tailored experiences, it complicates access for users preferring a unified app, reflecting differing approaches in app design.

  • Why Online Shopping in Thailand Feels Easier Than in Indonesia

    Why Online Shopping in Thailand Feels Easier Than in Indonesia

    Online shopping in Thailand offers a seamless payment experience through QR codes, eliminating the need for manual entry of bank details. This convenience, particularly beneficial for tourists, contrasts with Indonesia’s slower adoption of QR payments despite their rise during COVID-19. The author hopes Indonesian e-commerce platforms will standardize QR payments soon.